Account & Billing

I need help with Lupa!
You are currently on the support site for Jiveworld.com and the Jiveworld App.  Yes, we operate Lupa too, but our Spanish app is on a different billing and ...
Mon, Jun 7, 2021 at 12:55 PM
Does my purchased content expire?
Once you purchased something (such as a season of Business Wars), you can access it forever, as long as you keep your Jiveworld account open.  We often upda...
Mon, Jun 7, 2021 at 12:18 PM
Do you offer volume discounts?
Yes!  If you are looking to purchase content for 10 or more users (for your school, company, or non-profit institution), please reach out to our institution...
Mon, Jun 7, 2021 at 12:57 PM
How can I get a refund?
Apple App Store Purchases For iPhone and iPad users, all purchases are processed by the App Store using your Apple ID. Please follow Apple's procedure...
Mon, Aug 30, 2021 at 12:53 PM