Account & Billing

I need help with Lupa!
You are currently on the support site for Jiveworld.com and the Jiveworld App.  Yes, we operate Lupa too, but our Spanish app is on a different billing and ...
Mon, Jun 7, 2021 at 12:55 PM
Does my purchased content expire?
Once you purchased something (such as a season of Business Wars), you can access it forever, as long as you keep your Jiveworld account open.  We often upda...
Mon, Jun 7, 2021 at 12:18 PM
Do you offer volume discounts?
Yes!  If you are looking to purchase content for 10 or more users (for your school, company, or non-profit institution), please reach out to our institution...
Mon, Jun 7, 2021 at 12:57 PM
How can I get a refund?
For iPhone and iPad users, all purchases are processed by the App Store using your Apple ID. Please follow Apple's procedures to get a refund: https://...
Mon, Jun 7, 2021 at 12:59 PM